Your Satisfaction, Our Guarantee!

LIQUI MOLY SOUTH AFRICA

Trust & Returns Policy

At Liqui Moly South Africa, we are committed to delivering premium-quality products that you can trust. Our reputation is built on innovation, reliability, and customer satisfaction. To reinforce our confidence in our products, we proudly offer a 100% Money-Back Guarantee under our Returns Policy.

Our Commitment to Quality & Reliability

Liqui Moly is known worldwide for German-engineered automotive solutions to enhance performance, efficiency, and longevity. Our oils, additives, and vehicle care products undergo rigorous testing to ensure they meet the highest standards.

We believe in the quality of our products so strongly that we stand behind them with a hassle-free return process should you not be entirely satisfied.

Products you Can Trust

We want you to have full confidence when purchasing Liqui Moly products. If you are not satisfied, we will gladly refund your purchase under the following conditions:

  • 60-Day Return Window: Returns must be initiated within 60 calendar days from the delivery date.
  • Product Condition: We offer a refund or replacement in the following two cases:
    1. The product was damaged or faulty(e.g. spray nozzle not working.)
    2. The product did not perform as expected or promised, when used as per the instructions.
  • Proper Application: Certain products require following the correct application process for effectiveness. If the steps were not followed, the guarantee may not apply.
  • Inspection Process: Once your return is received, our team will inspect the product and notify you of the refund status.

Tell Us About Your Experience:

To request a return or log a refund enquiry, please complete the form below. One of our support team members will contact you to assist with the next steps. Our goal is to make the process simple, fair, and fast — so you can get back to enjoying products you trust:

Return Assistance Contact Form:

Trust and Returns Policy - Liqui Moly South Africa

Our Commitment to Quality & Reliability

While we proudly offer a 100% Money-Back Guarantee on qualifying returns, please note the following:
Return shipping costs are the responsibility of the customer.
All approved returns must be sent to our Head office address (provided once your return is approved).
We strongly recommend using a trackable courier service to ensure safe delivery.

Liqui Moly South Africa cannot be held responsible for items lost or damaged in transit during the return process.